Frequently Asked Questions
How can I track my order?
After ordering you will receive a email with the Track & Trace code. At the Track Your Order page you can track your order by entering the code.
How long does it take before my order arrives?
Delivery is provided by the reliable postal delivery service with Track & Trace. The delivery takes place between 4-12 business days.
How can i return my order?
You can email our customer-support for help and questions. The return must comply with this:
- Items must be returned within 14 days of the delivery date.
- All returned items must be in new, unworn, and unwashed condition with all original tags and packaging intact.
- Items purchased on sale or during promotions may be final sale and not eligible for return, unless specified otherwise.
Also, this is our return policy.
Damaged Packages
Did you receive a damaged package?
- If you receive a damaged or defective item, please contact our Customer Service team within 7 days of receiving your order. We will arrange a replacement or refund at no additional cost.
Which payment methods are accepted?
We accept almost any payment method. Some are:
Visa
Apple Pay
Google Pay
Meastro
Credit Card
Union Pay
American Express
